🍇 Privacy Policy

Effective Date: January 1, 2025

At Château Caroline, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our wines.

1. Information We Collect

We may collect personal information such as:

  • Your name, email, shipping and billing address, and payment details when you place an order

  • Your email address if you sign up for our newsletter

  • Data through cookies and analytics tools to help improve your experience on our site

2. How We Use Your Information

We use your information to:

  • Process and fulfill your wine orders

  • Communicate with you about your order and our offerings

  • Improve our website experience

  • Send occasional updates or promotions, only if you've opted in

3. Sharing Your Information

We do not sell your information. We may share it with trusted partners to help us operate smoothly, such as:

  • Shipping carriers

  • Payment processors

  • Platforms like Vinoshipper for order compliance and fulfillment

4. Your Choices

You may:

  • Opt out of promotional emails at any time by clicking “unsubscribe”

  • Contact us to request updates or deletion of your personal data

5. Security

We take precautions to protect your information, but no method of transmission online is ever completely secure.

6. Underage Privacy

This website is not intended for individuals under 21. We do not knowingly collect data from minors.

7. Contact Us

For any questions about this Privacy Policy, please email us at: caroline@chateaucaroline.com