📜 Terms of Service
Effective Date: January 1, 2025
Welcome to Château Caroline. By using our website and placing an order, you agree to the following terms and conditions.
1. Legal Age Requirement
You must be 21 years or older to access and purchase from this site. By using our website, you confirm that you meet this requirement.
2. Orders & Payment
Orders must be paid in full at the time of purchase and are subject to availability. We reserve the right to refuse or cancel orders at our discretion.
3. Shipping
We follow all applicable state and federal regulations for shipping alcohol. A valid 21+ signature is required upon delivery. We do not ship to states where direct wine shipping is prohibited.
4. Returns & Refunds
All wine sales are final. If you receive an incorrect or damaged order, please email us at caroline@chateaucaroline.com within 7 days of delivery and we’ll do our best to make it right.
5. Intellectual Property
All content on this site—including imagery, branding, and text—is the property of Château Caroline and may not be used without written permission.
6. Limitation of Liability
We are not liable for damages resulting from improper use of our website or products. Please enjoy responsibly.
7. Updates to Terms
We may revise these terms periodically. Continued use of our site means you agree to any updates.
8. Contact
If you have questions about these terms, please email us at: caroline@chateaucaroline.com